Web Fulfillment
Companies selling over the web face unique business challenges, including a
rapidly changing business environment, unpredictable order volumes, small parcel
movement and individual customer expectations of getting the products they ordered
when they want them. Ingram Micro Logistics offers a complete web fulfillment
solution for web retailers, with state-of-the-art automation and services.
Benefits
- Lower overall costs
- Brand reinforcement through customization and Personalized Delivery Services
- Reduced freight handling
- Improved turn-on-order fulfillment
- Integrated management of order and return information
- Increased profitability through shipment speed, accuracy and competitive
freight pricing
Services
Fulfillment and Order Management
- Automated, high volume, order fulfillment to small business and residential
- Able to break bulk and pick, pack and ship small parcel volumes
- Order accuracy rates of 99.9% or better
- Visibility to real-time inventory transactions.
- Customer, consigned and third-party product ownership options
- Product assembly and packaging
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Inventory Management
Ingram Micro Logistics distribution center procedures are refined to handle
individual order fulfillment -- with the ability to break bulk and pick, pack
and ship small parcel volumes, with responsive turn around times. With order accuracy
rates of 99.9-percent or better, you benefit from operations standards that are
some of the best in the industry.
Inventory visibility enables you to view real-time inventory transactions.
Custom packaging options include the inclusion of flyers or other promotional
offers. You can also choose from customer, consigned and third-party product ownership
options to maximize inventory and returns efficiencies.
Ingram Micro has the distribution center capacity to handle seasonal increases
in volume, as well as to ship thousands of non-seasonal orders each day. We can
also tailor all product and order documentation with your logos to make outsourcing
invisible.
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Assembly
Use the resources of the Ingram Micro Logistics Manufacturing Services team
to assemble products, customize packaging of parts, or for the production of goods
in the distribution center.
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Transportation
Gain scale in transportation by leveraging Ingram Micro Logistics' shipping
volume and obtain efficient rates of delivery for your products.
- Cost-effective freight rates
- Flexible shipping options: Same day and next day
- Small parcel and postal based residential delivery services
- White Glove delivery options
- Extended cut off times
- Proof of deliveries (POD) online
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Personalized Delivery
Ingram Micro Logistics' Personalized Delivery program offers you another way to
build mind share and increase name recognition with your customers. With Personalized
Delivery, every fulfillment order can look like you shipped it yourself--complete
with your company's logo and a personal message to your customers.
Ingram Micro Logistics' Personalized Delivery program offers you another way to
build mind share and increase name recognition, particularly for web fulfillment
orders.
Personalized Documents
- Packing slip
- Shipping label
Personalization Options
- Client's logo and watermark
- Dynamic and static messaging
- Customer-specific messaging
- Customer's P.O. Number to speed receiving
- Return policy information
Performance Analysis
Ingram Micro's complete range of established system interface options -- such
as EDI, FTP and XML -- ensure seamless integration with your current platforms.
Greater order visibility, accuracy, tracking and proof of deliveries help get
your products into the hands of your customers at the right time. Service level
validations and quarterly relationship reporting ensure continuous process improvements
and they plan for adjustments in your supply-chain needs.
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Reverse Logistics And Returns Management
To validate returns, Return Material Authorizations (RMAs) are processed according
to your guidelines. Returns processing handles receipt, transportation, storage,
crediting and reporting or returned items. Product diposition options enable returns
of items to inventory and decreases the amount of destroyed product.
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Case Studies
View case studies detailing how Ingram Micro Logistics leverages its expertise,
scale and resources to optimize web fullfillment.
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